Play Store No Internet Connection Make Sure Wifi or Cellular Data Is Turned on Then Try Again

Our smartphones are essential tiny pocket computers, but they've go so convenient we about can't live without them anymore. An net connexion is the backbone of the smartphone experience, so whenever information stops working, the world seems to come to a halt. What do you exercise to get back in the filigree? You might exist facing a cellular data upshot. Hither are some solutions to restore mobile data.

Read Next: Common Android issues and how to fix them

Editor'south note: Some of the instructions in this article were generated using a Pixel 4a with 5G running Android 12. Go along in heed that steps tin be slightly dissimilar depending on the device you're using.

See if Aeroplane fashion is on

Paranoid Android quick look

Airplane way turns off all wireless antennas, including mobile data, Wi-Fi, and Bluetooth. It's common to turn it on by accident (or at least it happens to me all the time!). Go ahead and check if this happened to you. There'southward often a toggle in the notification expanse's quick settings, but y'all can likewise practise it in the settings.

How to turn Aeroplane fashion on/off:

  1. Open up the Settings app.
  2. Become into Network & net.
  3. Wait for Airplane style. There volition be a toggle next to it. Tap on it to turn it on or off.

Furthermore, turning airplane mode on and off can reset settings and bring everything back to normal. If your phone wasn't on Airplane mode, and then get ahead and turn the feature on and off and meet if that gets your data working again.

Have you tried rebooting?

As unexplainable every bit it may be, nosotros find most smartphone issues are fixed with a simple reboot. A plethora of possible discrepancies could cause your mobile data problem, and chances are that if you are hither looking for answers, your phone complication is a flake more than complex, but it doesn't injure to remind you to attempt the expert ol' restart. It simply might piece of work.

Sprint Verizon T Mobile and Verizon carriers stock photo

Edgar Cervantes / Android Authority

Some mobile data plans have limitations and throttles. Wait into your plan'due south terms and meet if you've used more data than you lot should. You might be capped or throttled. Also, consider the fact you may be belatedly on your payment. Fifty-fifty the best of united states forget about bills sometimes. Not to mention sometimes cards get declined for no credible reason.

Switch: The best unlimited data plans available

Inspect your SIM menu

SIM cards can move around, and sometimes pins can get out of line. It'due south a good idea to play with the SIM bill of fare a bit if the steps in a higher place don't work for you. Pull it out and reinsert information technology. Maybe try to make clean information technology a bit. It won't hurt to try! It'southward an excellent manner to try to get mobile data working over again.

Is information technology Google?

google logo G at ces 20201

If specifically Google applications aren't working on mobile data, there is a slight gamble information technology is something related to the Search Giant. Try these steps to see if it all goes dorsum to normal.

  • Clear the enshroud from the Google Play Services app:Settings > Apps > See all apps > Google Play Services > Storage & enshroud > Articulate cache.
  • Look for whatsoever system software updates that may exist bachelor: Settings > System > System Update > Check for update.
  • Remove and re-add together your Google account: Go to Settings > Passwords & accounts > Google account > Remove account. Then go back to the Passwords & accounts settings and tap on Add account to re-add information technology.

Related: These are the best Google products you can buy

Outages and reception

Are you out in the middle of nature? Maybe you're in a concrete building. Or you're just going through an area with spotty reception. At that place is e'er a risk you're unreachable to the network, which volition cause problems with your mobile information.

Besides, consider that, while rare, carrier networks can go down too, causing service outages. Nosotros like recommending DownDetector.com to check when services are down. The website collects consumer reports and lets you know if in that location is an outage. There's besides a live map to see if the trouble is local. Just get in in that location, type in your Carrier, and striking the search button. If the network is down, all you can do is expect.

Reset the APN

Your APN is how your phone connects with your mobile carrier's network. Call back of it equally a Wi-Fi password for mobile information, but much more than complicated, with IP settings, gateway details, and more.

How to reset APN settings:

  1. Open up the Settings app.
  2. Go into Network & internet.
  3. Tap on your SIM.
  4. Scroll to the bottom and select Access Point Names.
  5. Tap on the three-dot carte du jour push on the top-right.
  6. Select Reset to default.

Reset network settings

Wi Fi devices stock photo 2 - mobile data not working

Edgar Cervantes / Android Authority

If none of the options above work, information technology may mean some extraneous setting was changed along the way. It is likely related to the network, and then resetting your network settings to factory defaults might fix the result.

How to reset network settings:

  1. Open the Settings app.
  2. Select System.
  3. Go into Reset options.
  4. Hit Reset Wi-Fi, mobile & Bluetooth.
  5. Tap on Reset settings.

Manufactory data reset

If all else fails to restore mobile data, get ahead and perform a factory data reset. This will erase everything on your phone and bring all settings to factory defaults. This means your phone will be left like the first time you turned information technology on (software-wise).

This fixes pretty much any software result you may encounter. Information technology is the best solution to many problems, only information technology should exist used as a last resort due to the inconveniences deleting all information entails.

How to factory reset your Android phone:

  1. Open the Settings app.
  2. Select System.
  3. Get into Reset options.
  4. Hit Erase all data (factory reset).
  5. Tap on Erase all information.

More than: How to factory reset Android devices

Seek professional person help

ATT logo stock image 1 mobile data

Edgar Cervantes / Android Authority

Now, if none of these tips do the play a joke on, you probably need to have a professional personally audit the device. Information technology could exist a hardware problem at this point. Reach out to your phone manufacturer, your carrier, or maybe fifty-fifty Google. It might also be time to contact your insurance provider if you have it.


There is a take chances your phone has hardware problems, in which case the problem is more severe, and at that place isn't much nosotros can do to aid y'all. Check if your telephone is still nether warranty. If it isn't and y'all would rather not have it repaired, we take lists of groovy Android phones and upkeep devices to supervene upon your broken handset. Also, consider signing up for insurance next fourth dimension; it's ever all-time to be proactive about this.

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Source: https://www.androidauthority.com/mobile-data-not-working-869393/

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